Privacy Policy

Effective Date: January 2026

Introduction

Teton Software Inc ("Teton Software Inc," "we," "us," or "our") operates the SignatureOS platform ("Platform"), an AI-powered service that builds websites, manages operations, and deploys AI assistants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at signatureos.ai, use our Platform, or engage with our services.

By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide Directly

Account Information: When you register for an account, we collect your name, email address, phone number, company name, billing information, and authentication credentials.

Conversational Data: Our Platform processes natural language inputs you provide to build websites, configure operations, and deploy AI assistants. This includes text prompts, voice inputs, file uploads, and any content you generate or import into the Platform.

User Content: Website content, business data, customer lists, configuration settings, and any other materials you upload, create, or store within our Platform.

Communications: Records of your correspondence with us, including support requests, feedback, and survey responses.

Information Collected Automatically

Usage Data: We collect information about how you interact with our Platform, including log data, IP addresses, browser type, device information, operating system, referring URLs, pages visited, time spent on pages, and clickstream data.

AI Interaction Data: Metadata regarding your interactions with our AI assistants, including query timestamps, feature usage patterns, and performance metrics.

Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and local storage to collect information about your browsing behavior and preferences.

How We Use Your Information

We use the collected information for the following purposes:

Platform Operation: To provide, maintain, and improve our AI services, including processing your conversational inputs to generate websites, execute operational commands, and power AI assistant responses.

Personalization: To tailor the Platform's functionality to your specific business needs and optimize AI model performance for your use cases.

Communication: To send administrative notifications, technical updates, security alerts, and support messages. With your consent, we may send promotional materials about new features or services.

Analytics and Improvement: To analyze usage patterns, diagnose technical issues, conduct research, and enhance our AI models' accuracy and reliability.

Security and Compliance: To detect fraud, prevent abuse, enforce our terms of service, and comply with legal obligations.

Billing and Administration: To process payments, manage subscriptions, and maintain financial records.

Important Note Regarding AI Training: We do not use your confidential business data or personal information to train our underlying AI models without your explicit consent. Your proprietary conversational inputs and generated content remain your property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for the Platform to function properly, including authentication and security features.

Functional Cookies: Enable personalized features and remember your preferences and settings.

Analytics Cookies: Help us understand how visitors interact with our Platform using tools like Google Analytics and Mixpanel.

Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (where applicable).

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some Platform features.

Third-Party Services and Integrations

We integrate with various third-party services to provide our functionality:

AI Model Providers: We utilize third-party AI services (including but not limited to OpenAI, Anthropic, and Google) to process natural language inputs. These providers may receive conversational data to generate responses but are contractually prohibited from using such data to train their models or for any purpose other than providing services to us.

Cloud Infrastructure: We use Amazon Web Services (AWS), Google Cloud Platform, and similar providers for data hosting and processing.

Payment Processors: Stripe and similar services handle payment transactions. We do not store complete credit card numbers.

Analytics and Communication: We partner with services like Segment, Intercom, and SendGrid for analytics, customer support, and email delivery.

Website Deployment: When you deploy websites through our Platform, third-party hosting providers and domain registrars may process your data according to their respective privacy policies.

We require all third-party service providers to maintain appropriate security measures and use your information only for the purposes for which we disclose it to them.

Data Security

We implement robust security measures to protect your information:

Encryption: All data transmitted between your browser and our servers uses TLS 1.3 encryption. Data at rest is encrypted using AES-256 encryption standards.

Access Controls: Strict role-based access controls limit employee access to customer data. Multi-factor authentication is required for all administrative access.

AI Data Handling: Conversational inputs are processed in secure, isolated environments. We implement data sanitization protocols to prevent unauthorized data exposure through AI prompt injection or similar attacks.

Monitoring and Auditing: Continuous security monitoring, vulnerability scanning, and regular penetration testing help identify and mitigate potential threats.

Incident Response: We maintain a comprehensive incident response plan and will notify affected users of any security breach as required by applicable law.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access and Portability: You may request copies of your personal information in a structured, commonly used format.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request deletion of your personal data, subject to certain exceptions (such as legal retention requirements).

Restriction: You may request that we limit the processing of your data in specific circumstances.

Objection: You may object to processing based on legitimate interests or direct marketing.

Data Portability: You may request transfer of your data to another service provider.

Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us using the information provided below. We will respond to verifiable requests within the timeframe required by applicable law (typically 30 days).

Account Management: You may update, correct, or delete certain account information directly through your account settings. You may also deactivate your account, though we may retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Our Platform is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Teton Software Inc is based in the United States. If you access our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers or third-party service providers are located. Data protection laws in these jurisdictions may differ from those in your country.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission or equivalent mechanisms, to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Platform functionality. We will post the revised policy on this page with an updated "Effective Date."

For material changes that significantly affect your privacy rights, we will provide prominent notice through the Platform or via email at least 30 days before the changes take effect. Your continued use of the Platform after such modifications constitutes acknowledgment and acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Teton Software Inc
Address: Robbinsville, NJ, 08691
Email: msabir@tetonsoftware.ai
Phone: +16319839075

Data Protection Officer:
For privacy-specific inquiries or to exercise your data rights, please email msabir@tetonsoftware.ai with the subject line "Privacy Request."

We will make every effort to address your concerns promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.